2 - Data doesn’t lie. You don’t actually need to return to the office with Sinéad Aylward

In our first live Catalyst Club Table Talk event, Sinéad Aylward, VP of Contact Center Technology walks us through how she helped Endurance migrate to the Cloud (serendipitously days before the pandemic shut everything down), how she continuously uses data to improve call center operational excellence while staying remote and how others can too to ensure they make the decision to RTO with purpose and not for the sake of routine. 

Sinéad's LinkedIn: https://www.linkedin.com/in/sinead-aylward/ 

Sinéad's TedTalk: https://youtu.be/_bW0yVlb_1E